Tag Archives: Klean Cleaning

Questions to Ask before Hiring Professional Cleaning Specialists

If you are in Melbourne, you will find a number of cleaning service providers around you, claiming to be the best cleaning specialists. That’s a traditional way of self-promotion and you must not read much into it or take those claims by their face value. Instead, you must do so fact-finding that will get you to the best and the genuinely competent professional cleaning specialists in Melbourne offering services that will meet your cleaning needs.

Now coming to the issue of fact-finding, there are a number of steps. Once you have gone through all of them and have arrived at the last step, it’s time for you to take on the service provider head-on, rather than getting any second-hand experience. Now when you face the service provider, you need to gauge its competence, as this is the time for you to take the final call. So before you make the call, you need to ask the service provider some questions. The reply you get will determine your ultimate decision.

Are you a fully licensed service provider with proper insurance coverage?

Make no mistake — this is the first and foremost question you need to ask. You must put stakes on a company that is fully licensed and has comprehensive insurance coverage. Firstly, this will ensure that you are relying on a genuine and reputed cleaning company in Melbourne that is not a scam and secondly, it will save you from the financial burden in case of any mishap.

Are you experienced enough?

You must put your stakes on an experienced service provider. Well, this does not mean that the startups or the ones without significant experience are pushovers. However, to be frank, experience makes a lot of difference in the ambit of cleaning, more so during this post-pandemic situation. Hence, you must ensure that the company you are eyeing has been in the industry for quite some time and with success and repute in the market.

Can you provide me with some referrals?

Reputed and quality companies will always give a nod to this query. Interacting with the previous customers the company has served, will give you a first-hand notion about the quality of service you can expect from them.

Will you be available at the earliest?

Cleaning is an emergency service. A coffee spill on the carpet that is hard to manage for you, or a pet vomit on the upholstery will take place without any prior notice. The professional cleaners in Melbourne like anywhere else are expected to turn up at the earliest upon being summoned. Therefore, you must ask if they can offer same day service, more so when it’s all about emergency cleaning. Reputed companies generally oblige.

Are your cleaners bonded and background checked?

This is another safety question you must not forget to ask before hiring professional cleaning services in Melbourne like anywhere else. As the cleaners will have the access to every nook and cranny of your home or office interiors, you must ensure they are bonded and are background checked.

And last but not the least, you must not forget the cost factor, the transparency factor.

If you are in Melbourne, Klean Cleaning is the best name as you will get positive and satisfactory answers to all these questions. Call us on 0450066000 — don’t delay. See how we fare in the QA session with you.

Points to Consider Before Getting Your Residential Carpet Cleaned

If you thought that whenever the carpet in your home is dirty, you should call the professional cleaners to get it cleaned, you are wrong. Surely, you should call your nearby cleaners in Melbourne or its suburbs, but before that, you should consider a few points. Here, we will discuss them so that you can keep your carpet in the best condition.

Let us now see things that you need to follow before calling carpet cleaners near you.

Condition of Your Carpet

Before calling the cleaners carrying out residential carpet cleaning in Melbourne or the nearby suburbs, you should take a look at the condition that your carpet is in. For example, if it is new and the carpet fibres are in the right condition, you can rest assured that even after dry cleaning or steam cleaning, it will stay intact. But if your carpet is old and completely worn out, before hiring the cleaners right away, discuss the condition with the cleaners to avoid further damages caused during cleaning.

Pest Infestation

If your carpet has an insect infestation, you should get it treated before calling the carpet cleaners. Otherwise, you might not get the best effects from the cleaning service. Moreover, the cleaners might find it inconvenient to clean the carpet if the insects are already living inside it. Additionally, trying to clean the carpet when it is full of insects can do more harm than good.

Type of Cleaning

Before you book the home carpet cleaning service in Melbourne or any of its suburbs, you should consider the type of cleaning that will best suit the carpet.

Generally, the two most used carpet cleaning techniques consist of steam cleaning and dry cleaning. Of these, the former is more popular due to the impeccable results that can be achieved out of it. Nevertheless, you should ask the cleaners about the cleaning methods they use before booking them.

Experience of the Cleaners

Getting your carpet cleaned by professional cleaners having years of experience will help you achieve the best results. So, before you book a service, ask about the knowledge and expertise of the carpet cleaners. And if you consider this point, you can rest assured that your carpet will not be damaged during the cleaning procedure.

Duration of the Cleaning Procedure

By considering the duration of the Melbourne residential carpet cleaning service, you can schedule your work.

Generally, professional cleaners will inspect your carpet and will give you an estimate of the time by which they will complete the cleaning. That way, you can conveniently set up your routine.

Solutions To Be Used

To remove the stains or odours from your residential carpet, the cleaners might use proprietary solutions. Generally, these do not cause harm to the carpet surface but still, before hiring the cleaners you should ask whether these solutions are safe for not just the fibres but also people, especially if you are allergic to them or if you have pets.

So, by considering these points, you can expect flawless results out of the carpet cleaning service.

Book a Home Carpet Cleaning Service Online or By Calling Us Now

To book the best carpet cleaning service in Werribee or any other suburbs of Melbourne, call us at Klean Cleaning or click the ‘Book Now’ button to fix an online appointment.