If you are in Melbourne, you will find a number of cleaning service providers around you, claiming to be the best cleaning specialists. That’s a traditional way of self-promotion and you must not read much into it or take those claims by their face value. Instead, you must do so fact-finding that will get you to the best and the genuinely competent professional cleaning specialists in Melbourne offering services that will meet your cleaning needs.
Now coming to the issue of fact-finding, there are a number of steps. Once you have gone through all of them and have arrived at the last step, it’s time for you to take on the service provider head-on, rather than getting any second-hand experience. Now when you face the service provider, you need to gauge its competence, as this is the time for you to take the final call. So before you make the call, you need to ask the service provider some questions. The reply you get will determine your ultimate decision.
Are you a fully licensed service provider with proper insurance coverage?
Make no mistake — this is the first and foremost question you need to ask. You must put stakes on a company that is fully licensed and has comprehensive insurance coverage. Firstly, this will ensure that you are relying on a genuine and reputed cleaning company in Melbourne that is not a scam and secondly, it will save you from the financial burden in case of any mishap.
Are you experienced enough?
You must put your stakes on an experienced service provider. Well, this does not mean that the startups or the ones without significant experience are pushovers. However, to be frank, experience makes a lot of difference in the ambit of cleaning, more so during this post-pandemic situation. Hence, you must ensure that the company you are eyeing has been in the industry for quite some time and with success and repute in the market.
Can you provide me with some referrals?
Reputed and quality companies will always give a nod to this query. Interacting with the previous customers the company has served, will give you a first-hand notion about the quality of service you can expect from them.
Will you be available at the earliest?
Cleaning is an emergency service. A coffee spill on the carpet that is hard to manage for you, or a pet vomit on the upholstery will take place without any prior notice. The professional cleaners in Melbourne like anywhere else are expected to turn up at the earliest upon being summoned. Therefore, you must ask if they can offer same day service, more so when it’s all about emergency cleaning. Reputed companies generally oblige.
Are your cleaners bonded and background checked?
This is another safety question you must not forget to ask before hiring professional cleaning services in Melbourne like anywhere else. As the cleaners will have the access to every nook and cranny of your home or office interiors, you must ensure they are bonded and are background checked.
And last but not the least, you must not forget the cost factor, the transparency factor.
If you are in Melbourne, Klean Cleaning is the best name as you will get positive and satisfactory answers to all these questions. Call us on 0450066000 — don’t delay. See how we fare in the QA session with you.